A WhatsApp CRM your whole team can share
When five people share one phone, chats get missed and two people answer the same customer. Inboxi puts your WhatsApp number in a shared inbox, so every chat has an owner and every customer has a record.
What changes on the first day
- One number, many people: Your team replies from their own logins, on the web or the mobile app, with one business number.
- Every chat has an owner: Assign it to a person or a team. Everyone can see who is on it.
- A record of each customer: Properties, tags, lifecycle stage, past orders and internal notes next to the chat.
- Nothing lost at handover: A new teammate reads the whole thread and gets the context.
More than WhatsApp
Instagram, Messenger, Telegram, TikTok, email and your website chat arrive in the same inbox, so one customer does not become five separate records.
The agent works in the same inbox
The AI agent answers what it can and leaves the rest for your team, in the same thread. Replies written by your team never use AI credits.
Works with the CRM you already use
Inboxi connects with HubSpot and Salesforce, and has an API and webhooks for anything else, so your customer records stay where your sales team expects them.
Questions
How many people can use it?
Five team members on Starter and ten on Growth. See the pricing page for the rest.
Can I keep my current WhatsApp number?
Yes. You connect it through Meta's official sign up window, and the WhatsApp account stays in your own Meta business portfolio.
Is there a mobile app?
Yes, on the App Store and Google Play.
Move your team off the shared phone
Connect the number, invite your team, and assign your first chat today.