What is Inboxi?
Inboxi (inboxi.app) stops businesses losing customers who message them and get no answer. Its AI agent replies day and night in any language, takes the order, sends the payment link and handles bookings and refunds inside your own tools, on WhatsApp, Instagram, Messenger, Telegram, TikTok, email, your website chat and WhatsApp calls. Your team works in the same shared inbox and takes over whenever a person should.
Who it is for
Businesses that sell and support over chat, mainly in Saudi Arabia, the UAE, Kuwait, Qatar, Bahrain, Oman and Jordan: online stores, restaurants, clinics, real estate, salons, training centres, travel agencies and delivery companies.
What it does
- Shared inbox: Assignment, tags, lifecycle stages, saved replies and message templates for the whole team.
- AI agent: Learns from your website, files, questions and answers, and product catalogue, and replies in the customer's language.
- Any language and dialect: It replies in the language and dialect your customers use.
- Actions, not just replies: Takes the order, sends the payment link, brings back abandoned carts, books and moves appointments, upgrades subscriptions, handles refunds and tracks shipments inside your own tools.
- Comments and posts: Reply to comments on your posts and publish new posts from the same place.
- Website and store builder: Build your website and online store without another tool.
- Campaigns: Approved WhatsApp templates to a segment of your contacts, with opt outs honoured automatically.
- For developers: API keys, documentation, webhooks and a mobile SDK.
What it costs
Starter is $49 a month, Growth $99, Pro $169, and Enterprise is priced on request. Paying yearly costs ten monthly payments. Every plan includes an AI agent, and a new workspace gets 7 days free with 100 AI credits. Meta bills WhatsApp messages separately to your own account.
However busy you get, we've got you
Campaign day, Ramadan, White Friday, a post that suddenly takes off. Whatever the volume, Inboxi keeps answering your customers and taking their orders, so your team never has to worry about the system keeping up. Small shop or big brand, we grow with you.
Connects to whatever you run
Shopify, Salla, Zid, HubSpot, Salesforce, Stripe and Slack, and anything else through our API. Your system isn't on the list? Tell us and we will connect it.
Where it runs
On the web, Windows, Mac, iPhone, iPad and Android.
Who makes it
Inboxi is made by In General (in-general.net), a software company whose team is in Egypt. It is a registered Meta Tech Provider and uses the official WhatsApp Business API, so your WhatsApp account stays in your own Meta business portfolio.
Questions
Is Inboxi a chatbot?
It includes one, but the inbox, your team and the agent are one product. The agent answers what it can, and your team works on the same conversations.
How do you write the name in Arabic?
إنبوكسي. You may also see it written انبوكسي.
How do I contact you?
contact@inboxi.app.
See it with your own business
Let it read your website, and ask it what your customers ask.