An AI agent that answers your customers on WhatsApp

Inboxi's AI agent learns your business from your website, your files and your product catalogue, then replies to customers in their own language and dialect. It creates orders, sends payment links and hands the chat to your team when a person should take over.

What it learns from

Your website: During setup Inboxi reads your site, up to ten pages such as pricing, policies, FAQ and contact, and turns them into the agent's knowledge.
Your files and notes: PDF and text files, and anything you write in the agent's knowledge box.
Questions and answers: Pairs you add yourself, plus new ones the agent suggests from real conversations. A person approves each one before the agent uses it.
Your product catalogue: Products synced from Shopify, Salla or Zid, or added in Inboxi's own store, with names, prices and photos.

What it does in the chat

Answers: Prices, delivery, opening hours, policies: whatever its knowledge covers, at any hour.
Shows products: Sends product photos, lists and buttons so the customer can pick without typing.
Takes the order: Creates the order and sends a checkout or payment link through Stripe, Paymob or Inpay.
Keeps the record straight: Updates the customer's details, tags and lifecycle stage, and leaves an internal note for your team.

When it hands over to your team

When the customer asks for a person, is upset, raises a refund or a legal question, or is ready to buy, the agent hands the conversation over. The AI switches off for that chat, which goes back to the teammate who handed it to the AI, or to the least busy teammate online, with a short brief of what happened so far. Any teammate can also reply at any moment, and the chat is theirs.

Arabic the way your customers write it

The agent answers in the language of the customer's last message. For Arabic you choose the dialect it writes in: Saudi, Kuwaiti, Emirati, Egyptian or Modern Standard Arabic.

Where it answers

WhatsApp, Instagram direct messages, Facebook Messenger, the chat widget on your website and email, all in one inbox with your team. One agent can serve several channels.

What it costs

Plans include AI credits every month: 500 on Starter ($49), 2,500 on Growth ($99) and 8,000 on Pro ($169). A short reply uses one credit and a long one can use more. Replies written by your team never use credits. Extra credits cost $20 per 1,000.

Questions

Does it replace my customer service team?

No. It takes the routine questions and the orders, and hands everything else to your team with the full conversation. Your team can step in on any chat at any time.

Which AI model writes the replies?

Replies are generated with Google's Gemini models, from the knowledge you gave the agent.

Does it work on my own WhatsApp number?

Yes, through the official WhatsApp Business API. You connect the number from inside Inboxi with Meta's own sign up window, and the WhatsApp account stays in your Meta business portfolio.

Can I try it before paying?

Yes. A new workspace gets a 7 day free trial with 100 AI credits.

Put an AI agent on your WhatsApp this week

Connect your number, let Inboxi read your website, and watch the agent answer in your inbox, with your team one click away.

Start the free trial