In-app chat for your app, answered from the same inbox as WhatsApp
Your customers message you inside your app as well as on WhatsApp and Instagram. With Inboxi all of it lands in one inbox, and the same AI agent and team answer it.
What you get
- Website widget: One script tag adds a chat launcher to any website. You can identify signed in users and control it from JavaScript.
- React Native SDK: A ready chat screen plus a client for sessions, user identity, message history and push.
- REST API: The same endpoints the SDK uses, so you can build your own chat in Flutter, Swift, Kotlin or any other stack.
- Real time: Replies, typing and events arrive live over Socket.IO.
- Push notifications: When the user is offline, Inboxi sends the reply as a push through FCM or APNs with your credentials, or calls your server through a webhook.
- Webhooks: Signed callbacks for delivery receipts, failures and other events.
The same agent everywhere
The AI agent that answers your WhatsApp also answers inside your app, in any language and dialect. It can take the order, book the appointment or handle the refund, and it hands the chat to your team with a summary when a person should step in.
How it fits together
- App ID and API key: You get both from the Developer Hub in your Inboxi settings.
- Session: Your app opens a session with your key and receives a short lived token.
- Identify: Attach the signed in user, with name, email, phone and any custom data.
- Send and receive: Messages go over Socket.IO or REST, and replies arrive live.
Questions
Which platforms are supported?
There is a React Native SDK and a website widget. For Flutter, Swift, Kotlin or anything else, you use the REST API and Socket.IO directly.
Which plan includes the SDK?
The mobile SDK, push notifications, the REST API and webhooks come with the Pro plan, at $169 a month.
Where is the documentation?
The full guide, with every endpoint, is in the Inboxi documentation under SDK.
Can my team answer from their phones?
Yes. The Inboxi app for iPhone, iPad and Android lets your team reply from anywhere.
Add chat to your app
Start the free trial, open the Developer Hub and copy your App ID and API key.