Connecting Salla to ChatGPT: the way that actually answers your customers
Most store owners who search for this want the same thing. A customer asks at midnight, and something answers from the store and takes the order. Pasting your products into ChatGPT does not do that. An AI agent connected to your Salla store does.
Why ChatGPT on its own is not enough
ChatGPT does not see your Salla stock, prices or orders, and it does not sit in your WhatsApp. You would copy answers back and forth by hand while the customer waits, and the sale goes to whoever answers first.
What connecting Salla to Inboxi does
- Answers from your store: Prices, sizes and stock come from your Salla products, so the agent does not guess.
- Takes the order: The agent records the order inside your Salla store while the customer is still in the chat.
- Where is my order?: It reads the order from Salla and answers straight away.
- Abandoned carts: It can remind the customer on WhatsApp from your own number, with a coupon if you choose.
- Any language and dialect: It replies in the language and dialect the customer writes in.
Salla and Gmail in one inbox
Many Salla stores still get questions by email. Connect your Gmail mailbox to Inboxi and those emails land in the same inbox as WhatsApp, Instagram and Messenger, with the customer's details next to the chat. The agent can answer them too, and your team sees everything in one place.
How to set it up
- Connect your Salla store: Link your store from Inboxi. Products and orders sync on their own.
- Connect your channels: Add your WhatsApp number, Instagram and your Gmail mailbox.
- Let it learn your store: The agent learns from your products, your website and any files you add.
- Test it with real questions: Send it what your customers usually ask and adjust the answers before you turn it on.
Questions
Can I connect ChatGPT directly to my Salla store?
Not in a way that answers your customers by itself. You need something that reads your store, sits in your WhatsApp and knows when to hand over to a person. That is what an AI agent connected to Salla does.
Does it work with Gmail?
Yes. Connect your Gmail mailbox and customer emails arrive in the same inbox as your chats.
Will it make up answers about my products?
It answers from your Salla products and the information you give it. If it does not know, it hands the chat to your team instead of guessing.
How much does it cost?
Plans start at $49 a month with a 7 day free trial. Meta bills WhatsApp messages separately.
Connect your Salla store and see what it answers
Link your store and your WhatsApp number, then ask it what your customers actually ask.