A WhatsApp agent for delivery and logistics companies
Most calls to a delivery company are one question: where is my shipment. Inboxi finds it by the customer's phone number and answers on WhatsApp, so your team can deal with the shipments that have real problems.
What it handles
- Where is my shipment: Finds every shipment by phone number and shows where it is.
- Rescheduling: Moves the delivery when the customer will not be home.
- Address changes: Updates the address and tells the courier.
- Problems: Late or damaged shipments go to your team with the details.
Setting it up with your system
We connect the agent to the system you run your shipments on and test it with you on real shipment numbers before customers use it.
Need something we do not have yet?
Tell us. Our team is small and close to its customers, and we ship updates every week. If your business needs something Inboxi does not do yet, we will build it with you.
Questions
Do we need to change our shipping system?
No. The agent connects to what you use today. Tell us what that is and we will work out the connection with you.
Can it send updates without the customer asking?
Yes, through approved WhatsApp templates from your own number.
Does it work in my country?
Yes. We work with businesses in Saudi Arabia, the UAE, Kuwait, Qatar, Bahrain, Oman and Jordan. You connect your own WhatsApp number through the official API, and you choose how the agent writes: Saudi, Kuwaiti, Emirati or Egyptian Arabic, or Modern Standard Arabic.
How much does it cost?
Plans start at $49 a month and every plan includes an AI agent. You can try it free for 7 days with 100 AI credits.
Cut the "where is my shipment" calls
Tell us how your shipment system works, and we will set up a test with your real numbers.