Connect WhatsApp to your Salla store, and let the agent take the order
A customer asks about a product on WhatsApp and wants to buy it right there. With Inboxi on Salla, they can. The agent answers from your products and places the order in your store.
From the question to the order
The customer picks the product and the option in the chat and gives their city and district. The agent places the order in Salla. For cash on delivery the order goes to your review list. For online payment the customer gets Salla's own checkout link.
Messages that go out on their own
- Order received: As soon as the order lands in Salla, from your WhatsApp number.
- Shipped and delivered: With the carrier and the tracking link when the order moves.
- Abandoned cart: A reminder with the checkout link, and a coupon if you set one.
- Review request: A few days after delivery, when the customer has had time to try the product.
Need something we do not have yet?
Tell us. Our team is small and close to its customers, and we ship updates every week. If your business needs something Inboxi does not do yet, we will build it with you.
Questions
Does it need Meta approval for these messages?
Yes, and we handle it. When you turn a message on, Inboxi creates the template on your WhatsApp account for Meta to approve.
Does the customer have to message us first?
No. Approved templates can reach shoppers who have never written to you on WhatsApp.
Can a customer get the same message twice?
No. Each message is recorded per order, so an event that arrives twice from Salla sends only once.
How much does it cost?
Plans start at $49 a month and every plan includes an AI agent. You can try it free for 7 days with 100 AI credits.
- Connect Salla to an AI agent
- Inboxi for online stores
- Inboxi for Zid stores
- How the WhatsApp Business API works
Connect your Salla store
Link the store, connect your number, and place a test order from WhatsApp yourself.