An AI agent for your online store, on WhatsApp and Instagram
Most store chats ask the same things: is this in stock, how much is delivery, where is my order. Inboxi answers them from your own catalogue, day and night, and passes the rest to your team.
A normal night in your inbox
It is 11 at night and a shopper asks on Instagram whether the black hoodie comes in large. The agent checks your catalogue, says yes, sends the photo and the price, and sends a payment link when they decide. In the morning your team sees the whole chat and the order, and nobody had to stay up for it.
What it takes off your team
- Product questions: Size, colour, price and stock, read from your store, with photos and buttons in the chat.
- Orders and payment: On Salla it places the order inside your store. On Shopify it builds the order and sends the checkout link. On Zid, once the app is live, it sends the product link so the shopper buys from your store.
- "Where is my order?": It reads the order from your store and answers straight away.
- Abandoned carts: Salla stores can send a WhatsApp reminder from their own number, with a coupon if you choose one. Zid stores get the same when the app is live.
When a person should answer
A damaged item, an angry customer, a refund you want to look at yourself. The agent hands these to your team with a short summary, and turns itself off for that chat. Your team can also jump into any chat at any time.
Need something we do not have yet?
Tell us. Our team is small and close to its customers, and we ship updates every week. If your business needs something Inboxi does not do yet, we will build it with you.
Questions
Which store platforms does it work with?
Shopify and Salla today, and Zid as soon as the app is live in its market. Products and orders sync on their own, so the agent always reads your current prices and stock. If you sell without a store platform, you can add products inside Inboxi.
Will the agent make things up about my products?
It answers from your catalogue and the information you give it. When it does not know, it passes the chat to your team instead of guessing.
Does it work in my country?
Yes. We work with businesses in Saudi Arabia, the UAE, Kuwait, Qatar, Bahrain, Oman and Jordan. You connect your own WhatsApp number through the official API, and you choose how the agent writes: Saudi, Kuwaiti, Emirati or Egyptian Arabic, or Modern Standard Arabic.
How much does it cost?
Plans start at $49 a month and every plan includes an AI agent. You can try it free for 7 days with 100 AI credits.
Connect your store and see what it answers
Link your store, connect your WhatsApp number, and send it the questions your customers actually ask.