Channels & Integrations · Channels

TikTok

Bring TikTok Business messages into Inboxi. The channel is rolling out and appears as Coming Soon in the catalog.

The TikTok channel connects a TikTok Business Account so you can manage its messages from Inboxi and reply faster. It is being rolled out: in the Channel Catalog the TikTok card is marked Coming Soon, and it becomes available to workspaces as TikTok grants access.

inboxi.app/settings/connect/tiktok
The Connect TikTok page.
  1. 1About TikTok for Business.
  2. 2Connect TikTok Account opens TikTok’s sign-in.

Requirements

  • A TikTok Business Account (switch from a personal account in the TikTok app).
  • Messaging available for your account and region in TikTok for Business.

Connect your account

  1. 1
    Open Connect TikTok
    When the channel is enabled for your workspace, click Connect on the TikTok card in Settings › Channels.
  2. 2
    Sign in with TikTok
    Click Connect TikTok Account and approve access in TikTok’s window.
  3. 3
    Check the status
    The page shows “Connected as” your username. Disconnect TikTok removes the connection.

What is supported

  • Incoming TikTok messages arrive in the shared inbox.
  • Replies from Inboxi are sent as text.
  • AI agent replies and comment management are not available on TikTok yet.
Want TikTok early? Contact support from Help & Support and we will let you know when it is available for your workspace.