User Guide · Workspace

Profile & security

Your personal profile and language, your password, signed-in devices and QR sign-in for the mobile app.

Your account settings live in two places: Settings › Profile for who you are, and the Security, Link a device and Active sessions pages under Organization for how you sign in.

Profile

inboxi.app/settings/profile
Your profile.
  1. 1Upload a profile picture.
  2. 2Full name and email address.
  3. 3App Language for the dashboard.
  • Your name and picture appear on assignments, notes and replies you send.
  • App Language: English, Arabic, French or Spanish. Arabic switches the dashboard to right-to-left.
  • Personal Integrations: paste your Calendly link to send it from the composer.

Security

inboxi.app/settings/security
Access and sign-in settings.
  1. 1Change password.
  2. 2Authorized domains.
  3. 3Open roles to manage permissions.
  4. 4Sign out everywhere.
SettingWhat it does
Change passwordEnter your current password and a new one (at least 6 characters), twice.
Authorized DomainsRestrict who can access the workspace to email addresses on your domains.
Google Sign-On Coming soonSingle sign-on with Google.
Manage PermissionsShortcut to roles in Users and Roles.

Active sessions

Settings › Active sessions lists every device signed in to your account, plus devices that signed out in the last 14 days. Counters show active devices, devices online now and recently ended sessions.

  • Each card shows the device and operating system, the browser, an approximate location, the IP address, when the session started and when it was last active.
  • Click End on a session to sign that device out immediately.
  • Sign out everywhere else ends every session except the one you are using.
  • Your current browser is marked CURRENT; to end it, use Log out in the sidebar.

Sign in to the Inboxi mobile app without typing a password: Settings › Link a device shows a QR code.

  1. 1
    Open your phone's camera
    The native iOS or Android camera app. You don't need Inboxi open.
  2. 2
    Point at the QR code
    An "Open in Inboxi" badge pops up; tap it.
  3. 3
    Confirm the account
    You see whose account is about to sign in. Tap Sign in.
  4. 4
    Done
    You are signed in with all your chats. The device stays signed in for 30 days.
Never show this code to anyone
Whoever scans the code can sign in to your account. The code is encrypted, contains no password, works once and expires after 5 minutes, but share your screen with care. If a device is lost, end its session from Active sessions.

Security checklist

  • Use a unique password and change it if you suspect anyone else knows it.
  • Review Active sessions regularly and end devices you don't recognize.
  • Give admin rights sparingly; create narrow custom roles in Users and Roles.
  • Rotate API keys when people leave. See API keys & permissions.