Channels & Integrations · E-commerce
Inboxi Store
Build and run an online store inside Inboxi: products, orders, coupons, abandoned carts and a designed storefront, connected to your inbox and AI agent.
The Inboxi Store is a complete online store built into your workspace. Your AI agent already knows its products and orders, its chat widget is added to the storefront automatically, and every customer lands in the same inbox. Open it from the bag icon in the left sidebar.
Create your store
The first time you open Store, click Create My Store Now. A short AI setup asks for your store name, currency, colours and photos, then builds the store. It is free and ready in minutes. Your storefront is published at https://your-store.inboxi.app, and you can add your own domain later in Store Settings › Domain.
Store overview
- 1Build Your Website: design the storefront with AI.
- 2Open the live store.
- 3KPIs: sales, orders, average order value, conversion, visits, today’s orders.
- 4Sales chart over 7, 30 or 90 days.
- 5Orders, abandoned carts and checkouts, customers.
Home also lists recent orders and top products, and a Store Setup Guide checklist: add your first product and a category, connect payment, customize the theme, add a domain, set up shipping, add a coupon, and get your first customer and order.
Products
- 1Add Product.
- 2Import and export your catalog.
- 3Filter: All, Active, Draft, Archived.
- 4Switch a product active or inactive.
- 1Start from one of your products as a template.
- 2Title and rich description.
- 3Status: active or draft.
- 4Organization: type, vendor, collections, tags.
| Section | Fields |
|---|---|
| Media | Images, videos or 3D models (drag and drop). |
| Pricing | Price, compare-at price, cost per item, charge tax. |
| Inventory | Track quantity, continue selling when out of stock, quantity, SKU, barcode. |
| Shipping | Physical product and weight. |
| Variants | Options such as Size, Color, Material, Style, or custom options. |
| Digital product | Codes / keys (one unique code per customer, consumed with each order) or one download link, plus delivery instructions. |
| Search engine listing | Page title, meta description, URL handle. |
Group products in Categories (name, description, image, status). The store can also sell Services with bookable appointments: set duration, buffer time, fixed slots or duration-based booking, capacity, and your weekly availability in Booking Schedule.
Orders
- 1Date filter: today, yesterday, last 7 or 30 days.
- 2New Order: create an order by hand.
- 3Status tabs.
- 4Export a report.
- Statuses: New, Processing, Shipped, Delivered, Completed, Cancelled, and Pending Payment.
- Select orders to mark them with a new status in bulk.
- The order page shows the summary, timeline, customer, shipping address and payment (cash on delivery, card or wallet; paid or unpaid), with status updates, internal notes, printing, invoice, duplicate, cancel and refund.
- New Order lets you pick or create a customer, add products or a custom item, shipping, discount and payment, and optionally open WhatsApp with the order details.
Coupons
- 1Percentage off.
- 2Fixed amount off.
- 3Free gift with a purchase.
- 4Buy X get Y free.
- 5Free shipping.
- Code (or Generate Code), description, and where it applies: all products, specific categories or products, or the first order.
- Conditions: minimum order amount or quantity, maximum discount, uses per customer and in total, start and end dates.
- Options: show the coupon to customers, online payment only, new customers only, auto-apply, combinable with other coupons.
Abandoned carts and checkouts
- 1Abandoned carts today and this month.
- 2Recovered carts and recovery rate.
- 3Refresh.
- Abandoned Carts: a cart left idle for 15 minutes. You see the customer, products, status (abandoned or recovered) and lost revenue.
- Abandoned Checkouts: orders where the customer started payment but did not finish (payment failed or pending).
- To win carts back, create a campaign with the Cart abandoned trigger (optionally with a minimum cart value) and send it on WhatsApp or another channel, ideally with a coupon.
- 1Total abandoned checkouts and lost revenue.
- 2Payment status of each checkout.
Design your storefront
- 1Theme Designer: colors, fonts and sections, no code.
- 2Your current theme on desktop and mobile.
- 3View live store.
- Customize the current theme, keep several themes in your library, or add a ready-made theme.
- Generate with AI (the AI Theme Builder): describe your industry and store, add your logo, colors and up to 6 product images, and get a full theme in seconds. Refine it by chatting with the AI Designer, then save as draft or publish.
- Pages: edit theme pages and create custom pages; Funnels (beta) build landing, checkout, upsell and thank-you flows.
Store settings
- 1General, visual identity, region & language, preferences, orders & shipping, social media.
- 2Store language: Arabic, English or both.
| Tab | What you configure |
|---|---|
| Store settings | Name and status, logo, colors, font, currency, country and timezone, order limits, default shipping price, social links. |
| Domain | Your inboxi.app subdomain, or a custom domain connected with a CNAME record. |
| SEO | Title, meta description, search console verification, social image, indexing. |
| Payments | Payment gateways; see Payment gateways. |
| Integrations | Facebook, TikTok and Snapchat pixels; Google Analytics or Microsoft Clarity. |
| Digital products | Automatic delivery by email and/or WhatsApp after the order or payment. |
| Notifications | Browser, email and WhatsApp alerts for new orders and status changes, and a low-stock threshold. |
| Shipping | Rates per governorate or region, free shipping above an amount, and named shipping options. |